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Waste guide · Duty of care

What is a waste transfer note, and does your business need one?

If your business produces waste, the law expects a paper trail. Here is what a waste transfer note is, who needs one, and what happens when nobody keeps them.

Trade waste on a York pub yard
Bin bags, boxes and beer kegs stacked in a York pub yard ready for a licensed trade waste collection
Every pickup, paperwork issued
Wheelie bins and kegs in a York back yard waiting for a scheduled Mukin commercial waste pickup

Real York trade waste collections. Every one leaves with a waste transfer note attached to it.

A waste transfer note is the written record made every time business waste changes hands. It describes what the waste is, how much there is, who handed it over, who took it away, and under whose licence it moved.

Both sides sign it and both keep a copy for two years. If you produce waste as part of running a business, you need one every time waste leaves your premises. There is no small business exemption.

Key takeaways
  • A waste transfer note records a transfer of business waste. Both parties sign it and both keep it for two years.
  • The duty behind it is section 34 of the Environmental Protection Act 1990, and it applies to every business regardless of size.
  • Commercial waste is defined by what produced it, not by the building it sits in. A sole trader at home still makes trade waste.
  • Trade waste cannot go in a household bin and cannot go to Hazel Court. Both routes are for household waste from residents.
  • Check any carrier on the Environment Agency public register before you hand anything over. It takes about a minute.
  • If your waste gets fly-tipped, the liability follows you. The transfer note is what proves you did it properly.

01What a waste transfer note actually is

It is a short document, usually one page, created at the moment waste passes from the business that produced it to the business that carries it away. It is not a receipt and it is not an invoice. It is the legal record of the handover, and it exists so that any load of waste can be traced back to whoever made it.

Ten things have to be on it. Here is the checklist, and what each one means in practice.

What must be on the noteWhat that means in practice
A description of the waste Specific enough that the next person can handle it lawfully. "General trade waste, mixed" is fine. "Rubbish" is not.
The waste code From the List of Waste. Sometimes still called the EWC code.
Quantity and containment How much there is, and whether it is loose, bagged, in a wheelie bin or in a skip.
Date, time and place When and where the handover happened.
Both parties' details Names and addresses of the business producing the waste and the business taking it.
The capacity each party acts in Producer, carrier, broker, dealer or waste manager.
The carrier's registration number Plus the authority that issued it, which in England is the Environment Agency.
The destination's permit number The permit or exemption number of the site the waste is going to, where that applies.
A waste hierarchy declaration Confirming you considered reduction, reuse and recycling before disposal.
Signatures from both parties Signed at the point of transfer, by both sides.

Then you file it and keep it for two years from the date of transfer.

If the Environment Agency or City of York Council asks to see your records, that two year window is what they want. A folder in the back office or a folder in your email account both count, as long as you can actually produce them.

Worth knowing

Hazardous waste works differently

Asbestos, clinical waste, chemicals, oils and fuel do not move on a waste transfer note. They move on a hazardous waste consignment note, through a carrier permitted to handle them, and those records are kept for three years rather than two. If your trade produces any of it (salons, auto workshops, medical practices), that stream needs its own arrangement alongside your general trade collection.

Season and annual notes for regular collections

Writing a fresh note every single week would be pointless when nothing about the arrangement changes. So where the same two parties are transferring the same description of waste from the same place, one note can cover repeated transfers for up to twelve months. People call it a season ticket or an annual waste transfer note.

This is what a business on a scheduled collection is normally issued: one note covering the year, reviewed and reissued when it runs out or when something material changes.

If you switch what you are throwing out, move premises, or change carrier, the old note stops covering you and you need a new one. It is still your responsibility to hold a copy, not just your carrier's.

02The duty of care, in plain English

The rule underneath all of this is section 34 of the Environmental Protection Act 1990, usually shortened to the duty of care. It says that if you produce, hold, carry or dispose of controlled waste, you are responsible for what happens to it. Not just while it is on your premises. Responsible for it.

In practice, that duty asks four things of a business:

  • Store the waste so it cannot escape, blow around or leak.
  • Only hand it to someone who is authorised to take it, which for most businesses means a registered waste carrier.
  • Give that person a written description good enough that they can deal with it lawfully.
  • Keep the transfer note as evidence that you did all of the above.

Householders have a much lighter version of the same duty. A resident has to take reasonable steps to check that whoever takes their old sofa away is authorised to do it, but they do not have to complete transfer notes. Businesses do.

That difference is the single most common thing York business owners get caught out by, because they have been dealing with waste at home their whole adult life and assume the same rules travel with them to work.

The full detail sits in the government's waste duty of care code of practice on gov.uk, and the underlying law is section 34 of the Environmental Protection Act 1990. Neither is long, and the code of practice is written for business owners rather than lawyers.

03What actually counts as commercial waste

The short definition: waste from premises used wholly or mainly for a trade or business, or for sport, recreation or entertainment. The useful version is a bit different, because the question that trips people up is not "what is my building" but "what made this rubbish".

The test is what generated the waste, not where it is standing. Once you hold that idea, most of the awkward cases sort themselves out.

This is commercial waste
  • A sole trader working from home. Your kitchen bin is household. The timber offcuts from the joinery in your garage, the packaging from stock you post out, the old parts from mobile repairs: that is trade waste and needs a trade route, even though it is sitting at a residential address.
  • A market stall. Packaging, spoiled stock and the bin bags at the end of the day are yours. Pitch fees rarely include waste disposal, so check what your market actually provides.
  • A mobile hairdresser or beautician. Foils, colour tubes, cut hair and empty product bottles are trade waste even though you generated them in a client's living room. They should not go in the client's household bin.
  • A holiday let or Airbnb. Changeover waste is commercial waste. Household bins are not available to you for it, whether you let one room or five properties.
  • A B&B or guest house. Guest rooms produce trade waste, even at low weekly volumes.
This stays household waste
  • Your own domestic rubbish from the house you live in, including when you work from home.
  • A genuine one-off clearout of your own possessions.
  • Garden waste from your own garden, maintained by you.

The one case that is genuinely grey is childminding from your own home. The premises is still a domestic dwelling, and in most cases the nappies and kitchen waste go out with the family's ordinary household collection.

But if the volume is obviously beyond what a household produces, the council can reasonably expect you to arrange a trade collection. If you are anywhere near that line, ring City of York Council and get the answer for your specific setup rather than guessing.

04Why trade waste cannot go in a household bin or to Hazel Court

Two routes that feel obvious are both closed to business waste, and both closures catch people out.

The household bin. Kerbside collections are funded through council tax to deal with household waste from that address. Putting trade waste in them is a breach of your duty of care and of the council's bin policy, because the waste leaves your control without any record of where it went.

Plenty of small businesses have done it for years without incident, which is exactly why it feels safe. It surfaces on an inspection, on a neighbour's complaint, or when the council runs a bin check on a parade of shops.

The York bin collection guide covers what the council rounds do and do not cover for a domestic address.

The tip. This is the one we get asked about most, usually by someone already halfway to the Eco Depot. Hazel Court and Towthorpe/Strensall are household waste recycling centres. They are free to York residents disposing of household waste, and they do not accept business or commercial waste of any kind.

Commercial vehicles are refused even when the driver holds a valid residential van permit, because the permit covers the resident, not the trade.

Our Hazel Court and York recycling centres guide has the full accepted and refused lists, plus the booking rules.

So if the question is where can I dispose of commercial waste, the honest answer is that there are only two lawful destinations: hand it to a registered waste carrier who takes it to a permitted site, or take it yourself to a licensed commercial waste facility that will accept trade loads and issue you the paperwork.

There is no third option that involves a household bin or a free council tip.

05How to check a carrier is actually licensed

Anyone can put a phone number on a van. The check that matters takes about a minute and it is public.

Search the Environment Agency's public register of waste carriers, brokers and dealers by company name or by registration number. What you are looking for:

  • The registration is current, not expired. Upper tier registrations run for three years and have to be renewed.
  • It is upper tier. Lower tier registration covers people carrying only their own waste and a few specific categories. Anyone carrying waste for you as their business should be upper tier.
  • The name on the register matches the business you are actually paying. A number that belongs to somebody else is not your protection.

Ask for the registration number before the waste moves, not afterwards. A legitimate carrier will give it to you without hesitating, and most put it on their paperwork already. If someone is vague about it, quotes cash only, or cannot produce a transfer note, that is the moment to stop.

A price that undercuts everyone else usually means the disposal cost is being avoided rather than absorbed, and avoided disposal has to go somewhere.

For the record, Mukin holds Environment Agency Upper Tier Waste Carriers Licence CBDU585818, valid until 20 May 2028. Look it up on the register before you book us, and do the same to anyone else quoting you.

One thing to expect when you do. Mukin House & Waste Removals is the trading name of Lydia Mainprize, so the register returns that name rather than the word Mukin. That is the sole trader entry behind the business, and it is the answer to the check in the third bullet above.

Any carrier trading under a name that differs from the register should be able to explain the connection just as plainly.

06What happens if you get it wrong

There are three separate consequences, and the third is the one worth reading twice.

Fixed penalty notices. Councils and the Environment Agency can issue fixed penalties for duty of care failures, including being unable to produce your transfer notes when asked. It is an on the spot administrative penalty rather than a court process, and paying it is usually the cheap outcome.

Prosecution. Breaching the section 34 duty is a criminal offence, not a civil one. Cases can go to the magistrates or the Crown Court, and the fine is set by the court based on the seriousness and the size of the business.

We are deliberately not quoting figures here, because published penalty levels move and the number that matters is the one the court arrives at on the day. Assume it is materially worse than paying a carrier properly for a year.

The waste stays yours. This is the part most people have not thought about. The duty of care follows the producer.

If you pay a bloke with a van in cash, and he fly-tips your waste in a layby on the A64, your business does not stop being responsible just because someone else did the dumping.

Councils investigate fly-tips by going through the load for anything with a name on it: invoices, letterheads, delivery labels, branded packaging.

When it traces back to you, the question is whether you can produce a transfer note showing you handed it to a registered carrier. If you can, you have discharged your duty and the investigation moves to the carrier. If you cannot, you are the one being prosecuted for the fly-tip.

That is the real function of a waste transfer note. It is not bureaucracy for its own sake. It is the document that transfers your exposure to someone who is licensed to hold it.

Changing from 1 October 2026

Digital waste tracking, and why it does not change your paperwork

From 1 October 2026, sites in England and Wales licensed to receive waste must log every load on the government's new digital tracking service. That duty sits with the tip and the transfer station, not with you.

Your paperwork does not change. Gov.uk is explicit that operators "must continue to complete waste transfer notes" alongside the digital service. Keep taking a note on every collection and keep it for two years, exactly as this guide sets out.

If that ever changes, it will be announced on gov.uk.

07Your three options in York

Once you accept that you need a compliant collection, there are three realistic routes.

RouteBest forThe trade-off
City of York Council trade waste Businesses that want the council to handle it end to end Set collection days and sacks or bins on the council's terms, with limited flexibility around trade hours
A national waste contractor Larger sites, multi-site operators, high volumes Long contract terms, scheduled price reviews, and depot-style collection windows
A licensed local operator Independent shops, pubs, cafes, offices, B&Bs, holiday lets, one-off clear-outs Smaller operation, so check the licence on the register like you would with anyone

All three are lawful. All three should issue you a transfer note. The choice is about volume, flexibility and how much contract you want to sign.

Mukin is the third of those. We run scheduled and one-off commercial waste collection across York, working around trade hours rather than depot rounds, with a transfer note issued on every pickup under licence CBDU585818. Current per-pickup and scheduled pricing sits on that page rather than here, because rates change and a guide should not be the thing you are quoting from.

If what you actually need is a bin on site that gets emptied on a set day, our private bin hire and collection covers the same duty of care with a wheelie bin we provide and empty weekly, fortnightly or monthly. It is the usual answer for holiday lets, small cafes and anyone whose problem is capacity rather than a one-off load.

For a fit-out strip or a refurb, construction waste removal is the better fit, and it comes with the same paperwork.

Not sure which category you fall into? Ring 07857 386029 and describe the business. It takes two minutes to work out whether you need a schedule, a bin, or a single pickup, and we will tell you if the council route is genuinely the better deal for your volume.

Frequently asked questions

What is a waste transfer note?

The written record made every time business waste changes hands. It describes the waste, states how much there is and how it is contained, names both parties and the capacity they are acting in, records the carrier's registration number, and is signed by both sides. Both parties keep a copy for two years.

Does a small business really need a waste transfer note?

Yes. There is no size threshold and no exemption for sole traders. A one-person shop, a market stall, a mobile trade and a single holiday let all owe the same duty of care under section 34. Volume affects what a carrier charges you, not whether the paperwork is required.

Can I take commercial waste to the tip?

No. Hazel Court and Towthorpe/Strensall are household waste recycling centres for York residents, and business waste is refused. Commercial vehicles are turned away even with a residential permit. See the York recycling centres guide for the full accepted list.

How long do I have to keep waste transfer notes?

Two years from the date of transfer, and you must produce them if the Environment Agency or the council asks. Hazardous waste is separate: it moves on a consignment note and those are kept for three years.

How do I check a waste carrier is licensed?

Search the Environment Agency public register by name or registration number. Check it is current, that it is upper tier, and that the name matches the business you are paying. Ask for the number before the waste moves.

Am I liable if the carrier fly-tips my waste?

You can be. The duty of care follows the producer. If a fly-tip is traced back to your business and you cannot show you passed the waste to a registered carrier with a transfer note, you are the one being investigated. The note is what shifts that exposure to the licensed carrier.

Ready when you are

Clear the clutter. Keep the good stuff.

House clearance and waste removal across York and surrounding villages. Fixed prices, licensed Upper Tier waste carrier, open 7 days 7am to 8pm.

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